One owner, six techs, four towns.
Dan started with one van and a phone number.
Dan Kowalski spent eight years turning wrenches for a big regional outfit before opening Copper Peak in 2011. What pushed him out was the sales quota: techs were graded on equipment sold, not problems fixed. He wanted a shop where the answer could be "that's a forty-dollar part," and nobody upstairs minded.
Fifteen years on, the shop runs six NATE-certified technicians out of a small yard on the east side of Colorado Springs. It is deliberately small. Every hire has spent at least a season riding along with Dan before they run their own calls, and the dispatcher knows most repeat customers by street name.
How the crew operates
- Quote the likely fix on the phone when the symptom is a known one.
- Diagnose before selling. A repair that buys five years is a fine outcome.
- Show the problem: photos and camera footage, not just a verdict.
- Size for altitude, every time. Sea-level charts do not apply at 6,000 feet.
- Leave the mechanical room cleaner than we found it.
What neighbors say when we ask.
Collected from customers with their permission. First names and towns only.
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Furnace died at 6pm in January, tech was here by 8. Fixed the igniter, charged what he quoted on the phone.
Marcy · Monument -
They resized our AC instead of just swapping in the same tonnage like two other companies quoted. The new one runs longer and quieter and the upstairs finally cools.
Tom · Briargate, Colorado Springs -
Duct sealing made the back bedrooms actually livable. Wish we'd done it years ago instead of pricing bigger furnaces.
Renee · Security-Widefield -
Dan talked me out of a heat pump I didn't need and sold me a smaller furnace instead. Who does that?
Carl · Fountain
Talk to the people behind the quotes.
Weekdays you will usually reach the dispatcher on the second ring. Describe the symptom and go from there.